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In August 2024, Samsung recalled over 1.1 million slide-in electric ranges sold between 2013 and 2024. The recall was issued because the front-mounted knobs can be accidentally activated by humans or pets, posing a severe fire hazard. Samsung is offering free knob locks or covers as a remedy.
Overview of the 2024 Samsung Electric Range Recall
In August 2024, the Consumer Product Safety Commission (CPSC) and Samsung announced a massive recall affecting over 1.1 million slide-in electric ranges. The recall was issued due to a critical design flaw involving the front-mounted burner knobs. These knobs lack sufficient resistance, meaning they can be easily and unintentionally activated by humans or pets brushing against them. This accidental activation creates a severe fire hazard.
The scope of this recall is vast, covering units sold across the United States between May 2013 and August 2024. To address the danger, Samsung’s official remedy is providing consumers with free knob locks or safety covers designed to prevent the burners from turning on accidentally.
Which Samsung stoves were recalled?
The recalled Samsung stoves include over 30 specific models of slide-in electric ranges manufactured and sold between 2013 and 2024. Affected units primarily belong to the NE58 and NE63 model series. Consumers can find their exact model number printed on a label located inside the upper left corner of the oven door.
How to Locate Your Stove’s Model Number
- Open the oven door completely.
- Look at the upper left corner of the interior frame.
- Locate the manufacturer label.
- Compare the model number against the official CPSC or Samsung recall list.
What stoves are being recalled?
The stoves being recalled are strictly Samsung’s slide-in electric ranges equipped with front-mounted burner controls. This recall does not affect Samsung’s gas ranges, freestanding electric stoves with back-panel controls, or wall ovens. The defect is isolated to the front-facing knobs on these specific electric slide-in units.
What Samsung product was recalled?
The specific Samsung product recalled is the brand’s slide-in electric kitchen range. Over 1.1 million of these major home appliances were sold nationwide at major retailers, including Home Depot, Lowe’s, and Best Buy, as well as online, between May 2013 and August 2024.
What are the common problems with Samsung ranges?
The most common problems with Samsung ranges include front-mounted knobs that are easily activated by accidental contact from humans or pets, creating severe fire hazards. Additionally, consumers and class action lawsuits have reported ongoing issues with defective temperature sensors and failing thermostats in various gas and electric models.
The Danger: Property Damage and Burn Injuries
The design flaw in these Samsung ranges is not just a theoretical risk; it has led to devastating real-world consequences. According to the CPSC, the easily activated knobs have resulted in alarming safety statistics:
- 250+ Fires: Hundreds of incidents where the stove turned on unintentionally and ignited items resting on or near the cooktop.
- 40+ Injuries: Dozens of reported injuries, primarily severe burns and smoke inhalation.
- 18 Cases of Extensive Property Damage: Multiple homes have suffered catastrophic fire damage, resulting in thousands of dollars in losses.
This defect poses a unique and terrifying risk to households with pets and young children. In several documented cases, large dogs jumping up to investigate the counter accidentally bumped the knobs, igniting fires while homeowners were asleep or away.
What to Do If You Own a Recalled Samsung Stove
If you discover your stove is part of the recall, you must take immediate action to protect your home and family.
How to Request Free Knob Locks or Covers
You can request your free safety remedy directly from Samsung. Contact them toll-free at 833-775-0120 from 9 a.m. to 8 p.m. ET, Monday through Friday, or visit the official Samsung range recall website to register your appliance. Samsung will ship either knob locks or covers depending on your specific model.
Crucial Safety Precautions While You Wait
- Clear the Cooktop: Never leave anything on the stove when it is not in active use. Remove cutting boards, towels, and packaging.
- Keep Pets Away: Block access to the kitchen for large dogs when you are not home.
- Use Child Safety Locks: If your model has a control lockout feature, engage it whenever you finish cooking.
Legal Options for Victims of Samsung Stove Fires
While Samsung is offering free plastic covers to fix the knobs, this remedy does nothing to compensate families who have already suffered devastating losses. If a recalled Samsung stove caused a fire in your home, you may have grounds for a product liability lawsuit.
When to Contact a Product Liability Lawyer
You should consult an attorney immediately if the accidental activation of your Samsung range resulted in physical injuries or significant property damage. A lawyer can help you preserve crucial evidence, such as the damaged appliance and fire department reports, before the manufacturer attempts to settle the claim for less than it is worth.
Seeking Compensation
Victims of defective appliances have the right to seek financial compensation for:
- Burn Injuries and Smoke Inhalation: Covering emergency room visits, skin grafts, respiratory treatments, and long-term medical care.
- Extensive Property Damage: Recovering the cost of repairing or rebuilding your kitchen, replacing ruined personal property, and covering temporary housing if your home was rendered uninhabitable.
- Pain and Suffering: Compensation for the physical pain and emotional trauma caused by a sudden house fire.